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Frequently Asked Questions
How long has LabKey been in operation?
LabKey has been trusted by leading life science research organizations since 2003. We believe in forging long-lasting partnerships with our clients by providing impactful software tools backed by exceptional support.
How much does Sample Manager cost?
Sample Manager ranges between $99 and $199 per user/month depending on the required functionality and selected tier (Starter or Professional). Volume discounts are available and there are no other setup costs or fees with a Sample Manager subscription.
Does Sample Manager integrate with other applications or instruments?
The Professional edition of Sample Manager offers APIs (JavaScript, Python, R) to integrate with third-party systems. Additionally, our LabKey Server SDMS (that includes Sample Manager) has built-in integrations with external databases, analytics tools, and more.
Can I customize my fields in Sample Manager?
Yes, users can create their own (unlimited) fields for each Sample Type, Source Type and Assay Type they create. Custom fields can be used for a variety of uses including tracking shipments and QC status.
Does Sample Manager support barcoding?
Yes, Sample Manager can import external barcodes or create unique 1D barcodes for samples. Users can search for samples using a wedge scanner or manual entry. Our integration with BarTender allows for the printing of barcodes.
Is Sample Manager 21 CFR Part 11 compliant?
Yes, Sample Manager supports compliance with 21 CFR Part 11 regulations. HIPAA-compliant hosting and features are available as an add-on.